Terms of service

Terms & Conditions

Effective Date: 28 July 2026

Welcome to Pretty Reckless Vape Co. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About Us

Pretty Reckless Vape Co. is an online retailer of vaping products and accessories operating within South Africa.

2. Age Restriction

You must be 18 years of age or older to purchase any products from Pretty Reckless Vape Co.

By placing an order, you confirm that:

  • You are at least 18 years old.

  • You are legally permitted to purchase vaping products.

  • The information you provide is accurate and truthful.

We reserve the right to refuse, cancel, or request proof of age before fulfilling any order.

3. Product Information

We make every effort to ensure product descriptions, images, flavours, nicotine strengths, and pricing are accurate.

However:

  • Product images are for illustration purposes only.

  • Colours and packaging may vary.

  • Manufacturers may change packaging without prior notice.

  • We reserve the right to correct errors or inaccuracies at any time.

4. Pricing

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

Prices may change without notice.

Pricing errors may result in order cancellation before dispatch.

5. Orders

An order is only accepted once payment has been successfully received and confirmed.

We reserve the right to:

  • Refuse any order.

  • Limit quantities purchased.

  • Cancel suspected fraudulent transactions.

  • Cancel orders that violate applicable laws.

If an order is cancelled after payment has been received, a refund will be processed where applicable.

6. Payment

We accept the payment methods displayed during checkout.

Orders will not be dispatched until payment has been successfully received.

7. Shipping

Shipping is governed by our separate Shipping Policy.

Delivery timeframes are estimates and are not guaranteed.

Pretty Reckless Vape Co. is not responsible for courier delays caused by circumstances beyond our reasonable control.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to hygiene and safety reasons, certain vape products cannot be returned once opened unless they are defective or otherwise required by law.

9. Product Use

Customers are responsible for using all products safely and in accordance with the manufacturer's instructions.

Pretty Reckless Vape Co. is not liable for damage, injury, or loss resulting from:

  • Misuse of products.

  • Improper storage.

  • Unauthorized modifications.

  • Failure to follow product instructions.

10. Health Disclaimer

Vaping products contain nicotine unless otherwise stated.

Nicotine is an addictive substance.

Our products are intended for existing adult smokers and adult nicotine users only.

They are not intended for:

  • Persons under 18 years of age.

  • Pregnant or breastfeeding individuals.

  • Individuals with medical conditions that may be affected by nicotine.

If you have any medical concerns, consult a qualified healthcare professional before using nicotine products.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Graphics

  • Website design

  • Text

  • Marketing material

is the property of Pretty Reckless Vape Co. or its licensors and may not be copied, reproduced, or distributed without prior written permission.

12. Promotions & Discount Codes

Discount codes:

  • Cannot be exchanged for cash.

  • May not be combined unless expressly stated.

  • May have expiry dates.

  • May be withdrawn or amended at any time.

Pretty Reckless Vape Co. reserves the right to cancel promotional offers where misuse or fraud is suspected.

13. Ambassador Discount Codes

Orders placed using Brand Ambassador discount codes remain subject to our Terms & Conditions.

Pretty Reckless Vape Co. reserves the right to suspend or cancel ambassador discount codes if fraudulent, misleading, or abusive activity is detected.

14. Limitation of Liability

To the fullest extent permitted by South African law, Pretty Reckless Vape Co. shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • The use of our website.

  • Delayed deliveries.

  • Product misuse.

  • Temporary website interruptions.

  • Third-party courier services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim, except where applicable law provides otherwise.

15. Website Availability

We do not guarantee uninterrupted access to our website.

Maintenance, technical issues, or circumstances beyond our control may temporarily affect website availability.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

17. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with website security.

  • Copy or exploit website content without permission.

  • Submit false or misleading information.

18. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the South African courts.

19. Changes to These Terms

Pretty Reckless Vape Co. reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of the updated Terms.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Pretty Reckless Vape Co.

Email: info@prettyrecklessvape.co.za

Website: www.prettyrecklessvapeco.co.za