Legal notice

Age Verification Policy

Effective Date: 28 July 2026

At Pretty Reckless Vape Co., we are committed to the responsible sale of vaping products and comply with all applicable South African laws and regulations relating to age-restricted products.

By using our website and purchasing from us, you agree to the following Age Verification Policy.

1. Minimum Age Requirement

Pretty Reckless Vape Co. sells vaping products strictly to persons who are 18 years of age or older.

By placing an order on our website, you confirm that:

  • You are at least 18 years of age.

  • You are legally permitted to purchase vaping products in South Africa.

  • All information provided during checkout is accurate and truthful.

2. Age Verification

We reserve the right to verify the age of any customer before processing or dispatching an order.

Age verification may include requesting a clear copy or photograph of a valid government-issued identification document, such as:

  • South African ID Card or Green ID Book

  • Driver's Licence

  • Passport

The name on the identification document must match the name used for the order.

Failure to provide satisfactory proof of age may result in the cancellation of your order.

3. Right to Refuse or Cancel Orders

Pretty Reckless Vape Co. reserves the right to:

  • Refuse or cancel any order if we believe the purchaser is under the age of 18.

  • Refuse or cancel any order where satisfactory proof of age is not provided.

  • Refuse or cancel any order suspected of being placed on behalf of a person under the age of 18.

  • Suspend or permanently block customer accounts found to be in breach of this policy.

Where an order is cancelled, any refund will be processed in accordance with our Refund Policy.

4. Delivery Requirements

To help ensure compliance with this policy:

  • Deliveries may only be accepted by a person 18 years of age or older.

  • Couriers may request proof of age before handing over an order.

  • If suitable proof of age cannot be provided upon delivery, the courier may refuse to release the parcel and return it to us.

Additional delivery charges may apply if a parcel must be resent due to failed age verification at the delivery address.

5. False Information

Providing false, misleading, or fraudulent information regarding your age or identity is prohibited.

Pretty Reckless Vape Co. reserves the right to:

  • Cancel your order.

  • Refuse future orders.

  • Suspend or terminate your customer account.

  • Report suspected fraudulent activity to the relevant authorities where required by law.

6. Protection of Personal Information

Any identification documents requested for age verification will be handled securely and only used for the purpose of verifying your age.

Your personal information will be processed in accordance with the Protection of Personal Information Act (POPIA) and our Privacy Policy.

7. Responsible Purchasing

Our products are intended for existing adult smokers and adult nicotine users.

We do not market or knowingly sell our products to minors.

Customers must not purchase products on behalf of anyone under the age of 18.

8. Policy Updates

Pretty Reckless Vape Co. reserves the right to amend this Age Verification Policy at any time. Any updates will be published on our website and become effective immediately upon publication.

9. Contact Us

If you have any questions regarding this Age Verification Policy, please contact us:

Pretty Reckless Vape Co.

Email: info@prettyrecklessvape.co.za

Website: www.prettyrecklessvapeco.co.za